Every Journey Starts Here
We are always here for you! Whether you have a question, an idea or just want to say hello, we are ready to listen. Your journey with TakeYourGuide starts right here.
Write to us, we're here for you
Would you prefer to write? Fill out the form below and tell us how we can help you. We will get back to you as soon as possible, because your satisfaction is important to us.
Everything you wanted to know (and more)
Do you have questions? Take a look at our FAQ! We have collected answers to the most common questions to help you get the information you are looking for right away.
How can I download the TakeYourGuide app?
Click on the links on the home page or search for ‘TakeYourGuide’ in the App Store or Google Play. The app is available for both iOS and Android devices.
Can I customise tours directly from the app?
Do I need to book tours in advance?
What happens if I need to cancel or change a booking?
How can I contact customer service?
Which payment methods do you accept?
Can I get a refund if I am not satisfied with the tour?
Our App
The TakeYourGuide App is your ideal travel companion. With our app you can easily find and book customised tours, get ideas for an unforgettable trip and access interactive maps. Available for iOS and Android, our app makes trip planning easy and fun.
