Download TakeYourGuide
Plan customised itineraries, discover hidden gems and enjoy authentic experiences wherever you go. Download TakeYourGuide today and take with you the perfect guide to make every trip unforgettable!
Everything you wanted to know (and more)
Do you have questions? Take a look at our FAQ! We have collected answers to the most common questions to help you get the information you are looking for right away.
How can I download the TakeYourGuide app?
Click on the links on the home page or search for ‘TakeYourGuide’ in the App Store or Google Play. The app is available for both iOS and Android devices.
Can I customise tours directly from the app?
Absolutely! The app allows you to choose from different itinerary options and customise them according to your interests for a unique travel experience.
Do I need to book tours in advance?
Yes, we recommend booking tours in advance via the app to ensure availability and reserve your place on your preferred dates.
What happens if I need to cancel or change a booking?
You can manage your bookings directly from the app. Cancellation and modification policies vary depending on the tour you choose, and details are always given at the time of booking.
How can I contact customer service?
You can contact us by email, phone or through our social channels. All details are available in the ‘Talk to Us’ section of the Contact page.
Which payment methods do you accept?
We accept most credit and debit cards, as well as PayPal. Payments are secure and encrypted to protect your data.
Can I get a refund if I am not satisfied with the tour?
We are sorry to hear that your experience did not live up to expectations. Please contact us through our support channels and we will do our best to solve the problem and offer you a refund according to our policies.
What they say about us
Mario
Google Reviews
We purchased the Walking Tour of Naples once we stepped off our cruise ship. With little time to spare, the app helped us plan a morning of discovering the heart of Naples and tasting some great local food. Super satisfied!
Omar
Google Reviews
With my girlfriend we rented a scooter in Ischia and there we were advised to book a tour of the island! It was very useful the navigator that warned us if we were on time or late. We then visited the ancient village of Ischia Ponte on foot where the audio guide immersed us in the history of this fantastic island. We bought a ticket to visit the Aragonese Castle (fantastic) and an aperitif with a breathtaking view with orange and lemon juice. An intense and well-organised day!
Eleonora
Google Reviews
My friends and I booked the Vespa Tour with driver and audio guide of the Amalfi Coast! We had a great time without the stress of driving. Renato, Vincenzo and Antonio (our drivers) were super nice and in the evening we all decided to have dinner together! It was the best day of our holiday in Italy.
Rebecca
Google Reviews
My husband and I purchased the Amalfi Coast itinerary after seeing the advertisement from our Vespa rental company. Thanks to this app we had a well-planned day between Sorrento and Amalfi, with coffee breaks, a delicious lunch and an interesting and never boring audio guide. Congratulations!